FREQUENTLY ASKED QUESTIONS

SHIPPING

How much is shipping?

We offer free shipping for all orders on the website over 50 euros. For orders under 50 euros, there will be a charge of 6,90 euros.

What payment methods do you accept?

We accept several forms of payment, including credit cards, debit cards and PayPal. You can find further details about accepted payment methods during the checkout process on our website.

How can I track my orders?

Once you place your order, you will receive a confirmation email which will include shipping tracking information. Alternatively, you can log in to your account on the website to check your order status and tracking number.

What are the estimated delivery times?

Delivery times depend on the destination and the shipping method chosen. During the purchase process, you will be provided with an indication of the estimated delivery times based on the shipping address.

Can I modify or cancel an order already placed?

To make changes or cancel an order, please contact our customer service team as soon as possible. We will do our best to assist you, but please note that once your order has been shipped, changes may not be possible.

What is the return policy?

For detailed information on the refund policy, Click here

Do you provide discounts or promotions?

Periodically, we offer special discounts and promotions on some of our products. Be sure to sign up for our newsletter or follow us on social media to stay up to date on these offers.

GENERAL INFORMATIONS

Can RADAR 1957 modify my holster?

In general, making changes to your holster or firearm may increase the risk of accidents and is not recommended. You should only use the holster for its intended purpose and with the specific pistol for which it was designed.

How can I contact customer service?

You can contact our customer service via the toll-free number 800.911.899. We will be happy to assist you with any questions or problems.

What is the warranty on your products?

We provide a guarantee on our products. For detailed warranty information and terms and conditions, please visit our warranty page.

How can I check the availability of a specific product in your catalog?

To check the availability of a specific product, you can use the search function on our website or contact our customer service for assistance.

What security measures do you take to protect customers' personal data?

The security of our customers' data is a priority. To find out about the security measures we adopt and how we process personal data, please consult our Privacy Policy.

What should I do if I have forgotten my account password?

If you have forgotten your account password, you can use the "Forgot Password" option on the login page to reset it. You will receive instructions on how to proceed via email.

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